While collaborative tools allowed us to work from home and maintain close contact with our co-workers, the next step is just around the corner, thanks to artificial intelligence and machine learning. Artificial intelligence has spawned a subset of cognitive technologies that are improving with time at doing certain activities that were previously solely performed by humans. Artificial intelligence (AI) will revolutionize efficiency, enhance employee engagement, sharpen talent management and make processes more adaptable if it is used wisely. We observed an exploding use of AI in HR, with socially concerned but tech-savvy individuals using it to connect people to hospital beds, oxygen cylinders, and medications, among other things. While collaborative tools allowed us to work from home and maintain close contact with our co-workers, the next step is just around the corner, thanks to artificial intelligence and machine learning.

Contrary to popular belief, Artificial Intelligence (AI) will have a "positive impact" on workplaces as it would create new job roles besides enhancing employee engagement and decision-making, a report said Thursday. According to a Tata Communications' study based on inputs from 120 global business leaders, AI will diversify human thinking rather than replace it. As per the study, 90 per cent leaders agree that cognitive diversity is important for management, while 75 per cent respondents expect AI to create new roles for their employees, and 93 per cent believe that AI will enhance decision-making. "While AI will replace some tasks, it will also create new ways of working, new jobs and new roles in companies. AI will also help people as well as organisations become more productive. It's not man vs machine, rather man and machine working together," Tata Communications CEO and MD Vinod Kumar told PTI.